Turn every patient review
into a compliant response

AI-drafted replies trained on GDC Standards and CQC complaint handling guidelines. Never admit liability. Always invite resolution.

GDC Standards aware

CQC complaint language

NHS & private framing

No liability admission

Using profile: ·

Patient Review

Practice type

Practice name

Patient's star rating

Review text

0 characters

Negative — clinical complaint Negative — waiting time Negative — cost surprise Positive review Mixed review

Drafted Response

Review before sending

Drafting GDC-aware response...

Response history

All reviews processed and their drafted responses.

0

Reviews processed

0

Responses sent

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Avg star rating

Practice profile

Saved details pre-fill the responder so you don't retype them each time.

Practice details

Practice name

Practice type

Contact email (for offline resolution)

Contact phone

Response preferences

Preferred sign-off

Tone preference

Additional context for Claude (optional)

Turn every patient reviewinto a compliant response